1. Find and add products
2. Fill out delivery details and
3. Make Payment

1. Either browse products using the navigation menu at the top of the page or simply use the search bar at the top left of the page if you have a specific product in mind. We have also provided easy to use filters on each page (right hand column) for you to narrow down your selection and choose your products quickly.
2. Once you have identified the desired product, simply click “Add to basket” and the selected product will appear in your shopping trolley at the top right of the page on navigation menu.
3. If your product comes with options on size or weight, click “Select options” and you can choose the exact variation from the following product page.
4. When you have added all the products you wanted to purchase and now would like to proceed to checkout, just click the shopping cart at the top right of the page which will allow you to review your basket and make any amendments (you can delete products, increase or decrease quantities here). When you are satisfied with your final selection, click “Proceed to Checkout”.
5. On the checkout page please fill out your contact information, including your email ID, Billing & Delivery address with postcode and telephone number. If you are already registered with us, you can simply log in using your email and password and your details will be automatically filled in.
6. Select the payment gateway of your choice and click “Place Order”. Do not forget to read & click “I have read and agree to the website terms and conditions”. “Continue to payment” to proceed for payment where you will be asked to to fill in your payment card details and proceed (the payment authorisation may take a few seconds to process.
7. Once payment is authorised, you will be brought back to the order confirmation screen on our website and an email will be sent to your registered email ID or the email ID provided as a guest buyer.
8. Please check your order email to satisfy that the details of order is correct and as expected. Sometimes order confirmation email may arrive in your SPAM folder, please make sure to check your SPAM folder if you do not receive an email in your Inbox and mark the email as “Not Spam” so that it arrives in your Inbox in future

• Order once placed cannot be amended by yourself in the system. If you wish to amend an existing order to either remove items, or to decrease the quantities of items on products ordered, please do so as soon as you realise it by writing to our customer services. If the goods have not left our warehouse for your delivery, we will be able to process the request and refund without incurring any charges; otherwise, the “Return” policy will be applicable.
• On the other hand, if you wish to increase the quantities, or want to add new items, please raise a new order. New orders may still be delivered as a single delivery depending on when the additional order was placed in relation to the delivery of the first order and we will refund your delivery charge if both orders can be delivered at the same time.

• Request for any amendments must be made in writing by contacting our customer services.

There is no minimum value of order to be placed – you can even order ONE single product from our website (or hundreds of products) as per your requirement – no order is small for us!